RHealth has extensive project & program management experience, specializing in Mental Health, Primary Health Care, Data and Health Promotion. RHealth has over 24 years of experience in Project & Program Management. In design and maintenance of effective Projects & Programs, RHealth has a great understanding of how to engage in the local needs and operating context of the communities we work with.
Projects & programs delivered by RHealth are managed using best practice systems including PRINCE2 methodology and quality accredited processes. Our stakeholders can have a high degree of confidence that RHealth will deliver projects on time, on budget, and within scope.
Specialising in Mental Health and Allied Health Services, RHealth has a pragmatic approach to data collection and management that is valued by our current clients and partners.
Along with program and project management, using Accredited Systems, we also provide high-quality data collection, management and reporting services that are both useful and accurate, while maintaining privacy and security standards.
A secure online referral tool that can be used to effectively manage resources, referrals and performance for health services. A tool designed around the idea that systems can always be improved to allow greater access to services for people in hard to reach areas.
We handle the data upload for you and find the missing pieces, so that you get the full picture
We keep improving so you can keep delivering great services and programs in your region
We engage with the best in the industry to stay ahead in the game, so you can too
GP's and referrers can track the progress of referrals entered into the system using several different methods, allow them to ensure their patients are being seen and are received the best care possible.
RHealth manages the data that is entered into refeRHEALTH, regularly conducting quality checks to ensure that it is accurate. Data validation is built into the workflow so users can spend less time on checking their data and more time on delivering services.
refeRHEALTH has a built-in invoicing and budget module that allows service providers to generate invoices directly from session data they have entered.
refeRHEALTH has a built in ‘Notes’ features that can be used as an internal messaging and as a system for additional records. This system allows service providers or referrers to notify both each other or refeRHEALTH administrators without the need to call or email.
RHealth is able to provide comprehensive reports from the data that is collected in refeRHEALTH beyond standard MDS reports, including reports on demographics, referral data including referral source, session data and outcome measures.
RHealth works extensively to ensure that refeRHEALTH is kept secure. The system is designed from the ground up with security as a primary driver. All data is stored on cloud servers based in Australia. RHealth is certified to ISO27001 Information Security Management Systems.
Easily send and track referrals to different service providers.
Manage and receive referrals in a secure environment and data collection easy.
Mange the flow of services and resources and ensure vital service data is collected.
The Western Queensland (WQ) Medicare Mental Health (formerly Head to Health) phone service is a national free call phone number (1800 595 212) that provides a free, easily accessible entry point into and between community mental health services, including WQPHN commissioned service providers, headspace, and other community-based mental health services, such as those provided by state jurisdictions, NGOs, and private providers.
Anyone of any age, including children, young people and older adults, families and carers, can access the Medicare Mental Health service to support or improve their sense of wellbeing and/or connection to local mental and general health supports. Visit the Medicare Mental Health website for a list of digital mental health services available.
If you, or someone else, is in immediate danger, please call 000. If you need help now, crisis supports services can be reviewed here.
Here is a snapshot on why and how people from Western Queensland access and use the Western Qld Medicare Mental Health Phone Service including their experience and satisfaction.
RHealth is the lead agency for the Medicare Mental Health Centre Mount Isa, and the Medicare Mental Health Centre Warwick.
Medicare Mental Health Centres provide a welcoming place where everyone can access free mental health information, services and supports. You don’t need a referral, or appointment to access services. The centres offer support for people in distress, including their family and carers.
For more information on the Medicare Mental Health Centres, visit https://www.medicarementalhealth.gov.au.
SDIEA, 167 Palmerin Street, Warwick (Interim location)
Stanthorpe Training Centre, 23 Short Street, Stanthorpe (Outreach)
74 Camooweal St, Mount Isa
Service notice
The Western Queensland New Access service will cease receiving referrals from the 30 April 2026.
For information regarding accessing New Access service client records beyond the cessation of the service, please refer to RHealth’s Privacy Policy via the website footer.
Finding alternative support:
If you need help right now, please contact: 1300 MH CALL (1300 642 255) anytime 24/7 for mental health navigation support.
If you or someone else is in immediate danger, please call Triple Zero (000).
headspace Warwick is a health service for those aged between 12 and 25 years, providing support for general health, mental health, drug and alcohol issues, and employment and educational support. The focus of headspace Warwick is on early intervention and having a one stop shop approach to health issues. RHealth is the Lead Agency of headspace Warwick.
The headspace Warwick office is located in Warwick and provides outreach services to Stanthorpe. For more information including current operating hours, visit the headspace Warwick website here.
58 Palmerin St, Warwick
Our Youth Engagement Officer provides a range of programs and services ranging from a weekly gaming group to weekly exercise classes as well as one on one support for young people.
Care Coordinators offer support to young people by helping put together a tailored care plan for each client. The Care Coordinator is there to help guide and support a young person through the headspace experience and advocates on their behalf in and out of the headspace environment.
There are appointments available within headspace Warwick with a variety of other Mental Health Professionals (eg Psychologist, Psychiatrist, Counsellors), if a need is identified with a young person.
headspace Roma is a health service for those aged between 12 and 25 years, providing support for general health, mental health, drug and alcohol issues, and employment and educational support. The focus of headspace Roma is on early intervention and having a one stop shop approach to health issues. RHealth is the Lead Agency of headspace Roma.
The headspace Roma office is located in Roma and services the Maranoa region. For more information including current operating hours, visit the headspace Roma website here.
Our Youth Engagement Officer provides a range of programs and services ranging from a weekly gaming group to weekly exercise classes as well as one on one support for young people.
Care Coordinators offer support to young people by helping put together a tailored care plan for each client. The Care Coordinator is there to help guide and support a young person through the headspace experience and advocates on their behalf in and out of the headspace environment.
There are appointments available within headspace Roma with a variety of other Mental Health Professionals (eg Psychologist, Psychiatrist, Counsellors), if a need is identified with a young person.
RHealth has been managing the Rural Primary Health Service (RPHS) program, on behalf of the Central Queensland, Wide Bay, Sunshine Coast Primary Health Network (CQWBSC PHN), since 2015. This program operates in the Wide Bay region with a focus on the North Burnett.
The Rural Primary Health Service program allows those living with a Chronic Disease to access a variety of Allied Health Professional services. RHealth works closely with the regions GPs and the Wide Bay Health & Hospital Service to provide a co-ordinated, multi-disciplinary based approach to each client’s health care needs, encouraging people in rural and remote areas to adopt or modify behaviours to better manage their health and wellbeing.
RHealth also provides high-quality data collection, management and reporting services for this program to the CQWBSC PHN, to ensure services are being provided for those most in need in the rural and remote areas of the Wide Bay.
RHealth is a proven provider in event management. From small events for staff training to large conferences, RHealth has the skills and knowledge to bring your event to life. We listen to what you require, what your deliverable’s are, what your key message is and who your target audience is.
RHealth will tailor your event to your specific needs and can meet with you before you commit to discuss options.RHealth will work with your staff and managers to ensure the event is delivered on time, seamlessly and to get as much value for money, as we are not for profit we exist to help you deliver your best. We can support your own staff with an event they are running or manage the whole event and run it for you.
